Shipping Policy
This Shipping Policy applies to all orders placed within the United States.
By placing an order with Arrilavo, you agree to the terms outlined below. This policy ensures you understand our shipping processes and commitments.
Order Processing & Handling Time
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Order Cut-off Time: 5:00 PM (Eastern Time)
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Processing Time: 1–3 business days (Monday–Friday)
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Estimated Delivery Time: 4–8 business days (Monday–Friday) after processing
Delivery Terms
We partner with trusted U.S. courier services (e.g., USPS, UPS, FedEx) to ensure your order is delivered securely and on time.
Shipping Costs
We offer free standard shipping on all domestic orders within the United States.
Change of Shipping Address
We are unable to change the delivery address once an order has shipped.
If you need to modify the address, please contact us within 24 hours of placing your order:
Email: customer.service@arrilavo.com
Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number to monitor your package in real time.
Incorrect or Undeliverable Address
If a package is returned due to an incorrect or incomplete address, the customer is responsible for reshipping costs. We will notify you via email if this occurs.
Order Cancellations
Orders may be canceled before shipping by contacting us promptly.
If the order has already shipped, please refer to our Returns Policy for next steps.
Damaged Packages
If your order arrives visibly damaged:
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Please refuse delivery if possible and notify us immediately.
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If the package was delivered in your absence and appears damaged, please contact us with photos so we can assist.
Sales Tax
Applicable state and local sales tax will be calculated and added at checkout based on your shipping address.
No additional import duties apply to domestic U.S. orders.
Customer Support
Hours: Monday–Friday, 9:00 AM – 5:00 PM (ET)
Email: customer.service@arrilavo.com
Mailing Address: [Insert U.S. Address if available]
Store Name: Arrilavo
Business Registration: [Insert U.S. registration or EIN if applicable]
For additional assistance, please use our Contact Page or submit a request through our online contact form.